Data protection

Privacy policy

 

  1. Introduction

With the following information, we would like to give you as a “data subject” an overview of the processing of your personal data by us and your rights under data protection laws. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services of our company via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain your consent.

 

The processing of personal data, such as your name, address or e-mail address, is always carried out in accordance with the General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to “Thomas Gießler / Sandra Stahn – Beratung und Services im Bereich Datenschutz und Informationssicherheit”. By means of this data protection declaration, we would like to inform you about the scope and purpose of the personal data we collect, use and process.

 

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, you are free to transmit personal data to us by alternative means, for example by telephone or post.

 

You too can take simple and easy-to-implement measures to protect yourself against unauthorized access to your data by third parties. We would therefore like to give you some tips on how to handle your data securely:

l Protect your account (login, user or customer account) and your IT system (computer, laptop, tablet or mobile device) with secure passwords.

l Only you should have access to the passwords.

l Make sure that you only ever use your passwords for one account (login, user or customer account).

l Do not use the same password for different websites, applications or online services.

l Especially when using publicly accessible IT systems or IT systems shared with other people, you should always log out after logging in to a website, application or online service.

 

Passwords should consist of at least 12 characters and be chosen in such a way that they cannot be easily guessed. Therefore, they should not contain common everyday words, your own name or the names of relatives, but should contain upper and lower case letters, numbers and special characters.

 

  1. Person responsible

The controller within the meaning of the GDPR is the:

Richter Aluminium GmbH
Drei Linden 14, 77746 Schutterwald, Germany

Phone: +49 781 / 28416-0 Fax: +49 781 / 28416-210 E-mail: anfrage@richter-aluminium.com

Representative of the responsible person: Mr. Tobias Kreutzer

 

  1. Data Protection Officer

You can reach the data protection officer as follows:

Phone: +49 781 / 28416-0 E-mail: datenschutz@richter-aluminium.com

You can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

 

  1. Technology

4.1 SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login data or contact requests that you send to us as the operator. You can recognize an encrypted connection by the “https://” in the address line of the browser instead of “http://” and by the lock symbol in your browser line.

 

We use this technology to protect your transmitted data.

 

4.2 Data collection when visiting the website

If you only use our website for informational purposes, if you do not register or otherwise provide us with information or do not give your consent to processing that requires consent, we only collect data that is technically necessary for the provision of the service. This is regularly data that your browser transmits to our server (“in so-called server log files”). Our website collects a range of general data and information each time you or an automated system accesses a page. This general data and information is stored in the server log files. The following can be recorded

 

  1. browser types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system reaches our website (so-called referrer),
  4. the subpages that are accessed via an accessing system on our website,
  5. the date and time of access to the website,
  6. an Internet Protocol address (IP address) and,
  7. the Internet service provider of the accessing system.

 

When using this general data and information, we do not draw any conclusions about your person. Rather, this information is required in order to

 

  1. deliver the content of our website correctly,
  2. optimize the content of our website and the advertising for it,
  3. to ensure the long-term functionality of our IT systems and the technology of our website, and
  4. to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber-attack.

 

This collected data and information is therefore evaluated by us both statistically and with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimal level of protection for the personal data processed by us. The data of the server log files are stored separately from all personal data provided by a data subject.

 

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f) GDPR. Our legitimate interest follows from the data collection purposes listed above.

 

4.3 KeyCDN (Content Delivery Network)

We use the Content Delivery Network (CDN) of proinity LLC, Färberstrasse 9, 8832 Wollerau, Switzerland (“KeyCDN”) for the purpose of fast, secure and reliable presentation of our website.

 

A CDN is a service that helps to optimize the performance and reliability of our website. Our online offering, in particular large media files, are delivered faster with the help of regionally distributed servers connected via the Internet. Your data is processed solely for the aforementioned purposes and to maintain the security and functionality of the KeyCDN.

 

As part of the use of KeyCDN, data is transferred to a third country (outside the EU and the EEA). Data is transferred to Switzerland on the basis of Art. 45 GDPR in conjunction with the European Commission’s adequacy decision, which ensures an equivalent level of data protection. In addition, data may be transferred to third countries without an adequacy decision.

 

We have concluded the EU standard contractual clauses (Art. 46 (2) and (3) GDPR) as protective measures.

 

If you have consented to the use of SP CDN, the legal basis for the processing of personal data is Art. 6 para. 1 lit. a GDPR. We also have a legitimate interest in using SP CDN to optimize our online offering and make it more secure. The corresponding legal basis for this is Art. 6 para. 1 lit. f GDPR.

 

You can find more information about prionity’s (KeyCDN) privacy policy at: https://www.keycdn.com/privacy.

 

  1. Cookies

5.1 General information about cookies

Cookies are small files that your browser automatically creates and that are stored on your IT system (laptop, tablet, smartphone, etc.) when you visit our website.

 

Information is stored in the cookie that results in each case from the connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.

 

The use of cookies serves to make the use of our website more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

 

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognized that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

 

On the other hand, we use cookies to statistically record the use of our website and to evaluate our offer for you for the purpose of optimization. These cookies enable us to automatically recognize that you have already visited our website when you visit it again. The cookies set in this way are automatically deleted after a defined period of time. The respective storage duration of the cookies can be found in the settings of the consent tool used.

 

5.2 Legal basis for the use of cookies

The data processed by the cookies, which are required for the proper functioning of the website, are therefore necessary to safeguard our legitimate interests and those of third parties in accordance with Art. 6 para. 1 lit. f) GDPR.

 

For all other cookies, you have given your consent to this via our opt-in cookie banner within the meaning of Art. 6 para. 1 lit. a) GDPR.

 

  1. Contents of our website

6.1 Contact / contact form

Personal data is collected when you contact us (e.g. via contact form or email). Which data is collected when using a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for the processing of the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b) GDPR. Your data will be deleted after final processing of your request; this is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and the deletion does not conflict with any statutory retention obligations.

 

  1. Plugins and other services

7.1 Whistleblower system

We use an external whistleblower system that enables us to submit, receive and report violations of applicable law or company policies in order to prevent, detect and/or take follow-up action.

Information on data processing can be found directly on the reporting portal page: https://richter-aluminium-gmbh.hinweis.digital/ under Data protection.

 

 

7.2 Google reCAPTCHA

We use the reCAPTCHA function on this website. The operating company of Google reCAPTCHA is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Ireland Limited is part of the Google group of companies headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The main purpose of the reCAPTCHA function is to differentiate whether an entry is made by a natural person or is misused by machine and automated processing. The service also includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google.

 

These processing operations are only carried out if express consent has been granted in accordance with Art. 6 (1) (a) GDPR.

 

The parent company Google LLC is certified as a US company under the EU-US Data Privacy Framework. This constitutes an adequacy decision pursuant to Art. 45 GDPR, meaning that personal data may be transferred without further guarantees or additional measures.

 

Further information about Google reCAPTCHA and Google’s privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/.

 

  1. Your rights as a data subject

8.1 Right to confirmation

You have the right to request confirmation from us as to whether personal data concerning you is being processed.

 

8.2 Right to information Art. 15 GDPR

You have the right to receive free information from us at any time about the personal data stored about you and a copy of this data in accordance with the statutory provisions.

 

8.3 Right to rectification Art. 16 GDPR

You have the right to request the rectification of inaccurate personal data concerning you. You also have the right to request the completion of incomplete personal data, taking into account the purposes of the processing.

 

8.4 Erasure Art. 17 GDPR

You have the right to demand that we delete the personal data concerning you immediately, provided that one of the reasons provided by law applies and insofar as the processing or storage is not necessary.

 

8.5 Restriction of processing Art. 18 GDPR

You have the right to demand that we restrict processing if one of the legal requirements is met.

 

8.6 Data portability Art. 20 GDPR

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from us to whom the personal data has been provided, provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a) GDPR or Art. 9 para. 2 lit. a) GDPR or on a contract pursuant to Art. 6 para. 1 lit. b) GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

 

Furthermore, when exercising your right to data portability pursuant to Art. 20 (1) GDPR, you have the right to obtain that the personal data be transferred directly from one controller to another controller, insofar as this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.

 

 

8.7 Objection Art. 21 GDPR

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) (data processing in the public interest) or (f) (data processing on the basis of a balancing of interests) of the GDPR.

 

This also applies to profiling based on these provisions within the meaning of Art. 4 No. 4 GDPR.

 

If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or if the processing serves the establishment, exercise or defense of legal claims.

 

In individual cases, we process personal data for the purpose of direct advertising. You can object to the processing of your personal data for the purpose of such advertising at any time. This also applies to profiling insofar as it is associated with such direct advertising. If you object to processing for direct marketing purposes, we will no longer process the personal data for these purposes.

 

You also have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out by us for scientific or historical research purposes or for statistical purposes in accordance with Art. 89 para. 1 GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

 

You are free to exercise your right to object in connection with the use of information society services, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

 

 

8.8 Revocation of consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time with effect for the future.

 

8.9 Complaint to a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.

 

  1. Routine storage, deletion and blocking of personal data

We process and store your personal data only for the period of time required to achieve the purpose of storage or if this is provided for by the legal regulations to which our company is subject.

 

If the storage purpose no longer applies or if a prescribed storage period expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

 

  1. Duration of storage of personal data

The criterion for the duration of the storage of personal data is the respective statutory retention period. After this period has expired, the corresponding data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation.

 

  1. Up-to-dateness and amendment of the privacy policy

This privacy policy is currently valid and has the status: September 2025.